Data deletion
Deleting data from the app
These step-by-step instructions will guide you through the process of deleting your account from within the app, ensuring that all your data associated with the account is permanently removed from the app’s servers.
Step 1: Open the mobile app and log in to your account
Step 2: Tap the menu icon, represented by three horizontal lines, located at the top right corner of the screen.
Step 3: From the menu options, select “Account settings.”
Step 4: In the Account settings, select “Edit account.”
Step 5: Select “Delete account.”
A confirmation prompt will appear asking you to confirm the account deletion. Read the prompt carefully, as this action is irreversible and all your data associated with the account will be deleted.
If you’re sure you want to proceed with deleting your account, select “Delete.”
Your account and all data associated with it will be deleted from the app’s servers.
Deleting data online
If you prefer to request the deletion of your account through our website, we’ve got you covered. We understand that some users may find it more convenient to initiate the account deletion process online. To get started, please fill out the form below with the email address associated with your account. Once you submit the form, our support team will review your request and take the necessary steps to delete your account and associated data. Please keep in mind that this process may take some time, and we’ll notify you via email once the deletion is complete. If you have any questions or need assistance, don’t hesitate to reach out to our support team for help.
Note: Keep in mind that deleting your account will permanently remove all data associated with your account, including any saved information or activity history. Therefore, it’s important to ensure that you no longer need any of this data before deleting your account.
